SMS terms

Text messaging terms.

The program

Hey Pencil Me In sends text messages about bookings: replies to booking requests, confirmations, drop-off and pickup reminders, payment links, and account alerts. If you joined the waitlist and ticked the box, we may also text you about your place on the waitlist.

How you opt in

Clients opt in by texting a provider's booking number. Providers opt in when they set up their account. Waitlist members opt in by ticking the consent box on the waitlist form. Consent is not a condition of any purchase.

How often

Message frequency varies with your bookings.

Cost

Message and data rates may apply, depending on your mobile plan.

Stop and help

Reply STOP to stop messages. Reply HELP for help, or email hello@heypencilmein.com.

Carriers

Mobile carriers are not liable for delayed or undelivered messages.

Privacy

See our privacy page. We don't share mobile numbers or opt-in consent with third parties for marketing.

Last updated November 15, 2026. Questions: hello@heypencilmein.com